The resignation of Andrew Davis-Lockward, the manager of Milwaukee’s streetcar system, The Hop, has brought even more attention to a transit initiative long plagued by criticism over its financial viability and operational challenges. Internal documents reveal Davis-Lockward was forced to step down in October amid allegations of misconduct that may have cost the city nearly $5 million.

The troubles with The Hop are not new. Launched with promises of revitalizing urban transit, the streetcar system has struggled to live up to expectations. Despite being free for riders, The Hop has failed to generate significant ridership numbers or develop a sustainable revenue model, leaving taxpayers to shoulder the financial burden.

Records show Davis-Lockward faced scrutiny for missing critical federal deadlines, including a 2023 grant application to purchase a sixth streetcar. This error resulted in a nearly $4.8 million loss for the city, further exacerbating The Hop’s $4 million revenue gap projected for 2025. Evidence is Davis employee files and follow reports shows he was simply incompetent and failed to do basic work filling out paperwork. 

Compounding these financial setbacks are safety concerns. A recent Wisconsin Department of Transportation inspection found that one of the streetcars operated with wheels worn to near condemnation—a factor linked to derailments. In September, a derailment near Burns Commons and four unreported derailments prompted city officials to issue a “loss of confidence” letter to Transdev, the private operator of The Hop.

While Milwaukee Alderman Bob Bauman, a long-time champion of the streetcar, dismissed concerns, stating he remains “perfectly comfortable with the safety record” of the streetcar, public confidence appears less assured. Critics point to studies and argue that The Hop’s reliance on public funds and its inability to generate revenue highlight the inefficiency of the system.

Mayor Cavalier Johnson’s office distanced itself from the decision to remove Davis-Lockward, referring inquiries to the Department of Public Works. 

The resignation of Davis-Lockward is just the latest chapter in The Hop’s troubled history. The streetcar’s inability to cover its costs and the city’s mounting investments in what some view as a “vanity project” have drawn sharp criticism. The Hop, envisioned as a catalyst for economic growth, now stands as a symbol of wasteful spending, leaving residents and city leaders at odds over its future.

One question looms: How long can the city sustain a free service that fails to deliver on its promises?